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Heather Forrester, Consultant

Research by Design

Heather is Managing Director of Research by Design (RbD), an independent market research consultancy with a wealth of experience in membership research. RbD is also MemberWise’s official Research Partner and co-author of the popular MemberWise Engagement Toolkit. Heather has worked in the research industry for 30 years and is a Certified Member of the Market Research Society. Her experience spans the full range of research methodologies, gained from client companies as well as research agencies.

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