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October 2021

7.4 – Supplier Showcase Seminar

12:30 pm - 1:00 pm

This seminar will be delivered by a leading sector supplier showcasing their latest membership focused solutions. Further info to follow....

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Session Track: Supplier Showcase B, Supplier Showcases

8.4 – TBC (Sponsor)

12:30 pm - 1:00 pm

TBC

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Session Track: Supplier Showcase C

Networking Lunch

1:10 pm - 2:10 pm
Novotel London West Hotel, Hammersmith International Ctre 1, Shortlands
London, W6 8DR United Kingdom
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Join us and refuel in the trade exhibition for a great lunch!

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1.5 – The BCS Formula for Membership Success

2:10 pm - 2:40 pm

This session is led by Holly Porter, Director of Membership at BCS, the Chartered Institute of IT, which is the chartered body for those that work in IT and has over 82,000 members. Although tech is a thriving area of the economy, keeping a professional body relevant to the newest entrants to the workplace is a real challenge. BCS is on a mission to change and grow. Learn about how the team is landing on the formula for success, by:…

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Holly Porter, Membership Director

BCS, the Chartered Institute for IT
Session Track: Keynotes

2.5 – Documentaries Can Add Value to the Profession

2:10 pm - 2:40 pm

This session is led by Rachel Lambert Forsyth, Head of Membership at the Royal Society of Biology which is the learned society and professional association that advances the interests of biology and has over 18,000 members. This session will focus on documentary film making as a valuable benefit for members and has the following learning outcomes: How ITN Productions works with membership bodies to create compelling content; Why documentaries are a great medium for the general public; How members see…

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Session Track: Member Value and Benefits

3.5 – Putting the Member at the Heart of Strategy

2:10 pm - 2:40 pm

This session is led by Ben Peachey, SVP of Communications at The Entrepreneurs Organisation, which is the global non-profit devoted to connecting entrepreneurs. This session will focus on strategic vision creation and plan development and has the following learning outcomes: how to get members to buy in and engage with your strategic plan development; creating a vision that a plan can achieve incrementally; Lessons learnt along the way!

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Ben Peachey, SVP of Strategic Communications

The Entrepreneurs Organisation
Session Track: Strategy & Leadership

4.5 – The Power of Member Collectivism

2:10 pm - 2:40 pm

This session is led by Christina Kennedy, Head of Membership at Middlesex University Students' Union. This session will focus on campaigns and advocacy and has the following learning outcomes: understand the power of the collective member voice; how this can be transferred to every sector via campaigns and advocacy work; how the public good/public benefit focus (especially of education) impacts wider than just your communities and members.  

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Christina Kennedy, Head of Membership Services

Middlesex University Students' Union
Session Track: Member Advocacy and Comms

5.5 – HOW TO: Build Resilience & Support Members through Tough Times

2:10 pm - 2:40 pm

This session is led by Elle Bullimore, Head of Membership & Marketing at the British Small Animal Vets Association (BSAVA) which is the professional body for vets that work with small animals. Managing stress is part of the job for vets. Long hours, high intensity work and emotionally charged situations are all part of the daily routine. As a professional body serving a membership facing high instances of mental health problems, as well as worrying trends of vets leaving the…

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Eleanor Bullimore, Head of Membership & Marketing

British Small Animal Vets Association (BSAVA)
Session Track: Member CPD and Wellbeing

6.5 – Supplier Showcase Seminar

2:10 pm - 2:40 pm

This seminar will be delivered by a leading sector supplier showcasing their latest membership focused solutions. Further info to follow....  

Find out more »
Session Track: Supplier Showcase A, Supplier Showcases

7.5 – Supplier Showcase Seminar

2:10 pm - 2:40 pm

This seminar will be delivered by a leading sector supplier showcasing their latest membership focused solutions. Further info to follow....

Find out more »
Session Track: Supplier Showcase B, Supplier Showcases

8.5 – TBC (Sponsor)

2:10 pm - 2:40 pm

TBC

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Session Track: Supplier Showcase C

1.6 – Modernising Membership for the Next 100

2:50 pm - 3:20 pm

This session is led by Sandra Fruish from the Royal British Legion, a charity which has been providing lifelong support to the Armed Forces community since 1921; they are responsible for the Poppy Appeal each year and they have over 237,000 members. This session will focus on how to approach change and modernisation and has the following learning outcomes: How to recognise the need for change (e.g. environmental factors, organisational structure, challenge of the traditional context, purpose of membership); How…

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Session Track: Keynotes

2.6 – HOW TO: Run a Successful Awards Programme

2:50 pm - 3:20 pm

This session is led by Roisin Sweeney, Head of Membership at the Chartered Institution of Building Services Engineers (CIBSE) which is the professional body for those that work in building engineering and has over 20,000 members. This session will focus on how to run a succesful awards programme and has the following learning outcomes: Hear about CIBSE's awards programme of annual events and why they matter; Learn the differences between form/informal, standalone/groups, sales/sponsorship; Effective marketing and communications so that the…

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Session Track: Member Value and Benefits

3.6 – Managing Change in a Changing World

2:50 pm - 3:20 pm

This session is led by Helen Hardy, Director of Membership at the Chartered Institute of Logistics and Transport, which is the trade body for those that work in the logistics and transport professions.  This session will focus on Helen's journey with the institute from managing a small team to managing a much larger part of the organisation and has the following learning outcomes: how to manage change to deliver strategic objectives; how to successfully bring teams together; the use of…

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Helen Hardy, Director of Membership & Engagement

Chartered Institute of Logistics and Transport (CILT)
Session Track: Strategy & Leadership

4.6 – Creating a 21st Century Membership Offering that Celebrates Tradition and Embraces Representation

2:50 pm - 3:20 pm

This session is led by Halita Obineche, Director of Membership at the Magistrates Association. She will describe the MA’s efforts to engage younger and more diverse communities with the magistracy, and how working towards a magistracy that reflects the communities it serves is a key driver in member recruitment and retention. The session has the following learning outcomes: How ensuring representation and succession in the sector is a key membership activity; How 100 years of tradition and heritage can feed…

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Halita Obineche, Director of Membership

The Magistrates' Association
Session Track: Member Advocacy and Comms

5.6 – A Diverse Global Network: Value, Relevancy and Meeting their Needs

2:50 pm - 3:20 pm

This session is led by Jo Gray, Director of Membership Services and Engagement at Youth Business International, which is the global membership network of expert organisations in over 50 countries supporting underserved young people to start, grow and sustain their businesses. This session will focus on creating value propositions for members and has the following learning outcomes: Context - the key global/local model; Content - the power of sharing knowledge; Collaboration - working in communities and unlocking engagement.

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Session Track: Going Global, Acting Local

6.6 – Supplier Showcase Seminar

2:50 pm - 3:20 pm

This seminar will be delivered by a leading sector supplier showcasing their latest membership focused solutions. Further info to follow....

Find out more »
Session Track: Supplier Showcase A, Supplier Showcases

7.6 – Supplier Showcase Seminar

2:50 pm - 3:20 pm

This seminar will be delivered by a leading sector supplier showcasing their latest membership focused solutions. Further info to follow....

Find out more »
Session Track: Supplier Showcase B, Supplier Showcases

8.6 – TBC (Sponsor)

2:50 pm - 3:20 pm

TBC

Find out more »
Session Track: Supplier Showcase C

Afternoon Refreshment Break

3:20 pm - 4:00 pm
Novotel London West Hotel, Hammersmith International Ctre 1, Shortlands
London, W6 8DR United Kingdom
+ Google Map

Join us in the trade exhibition for the afternoon refreshment break!

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1.7 – Relevant for a New Generation: Creating a new brand and digital story in turbulent times

4:00 pm - 4:30 pm

This session is led by Andrew Pakes, Communications Director and Stuart Hill, Digital Manager at Prospect, which is the union for over 150,000 members that work in a variety of professional roles such as engineers, scientists, tech & data workers, and public services. In 2017, Prospect merged with Bectu, the union for broadcasting and the creative industries, to create one new union with two brands. Three years into this modernisation plan, Covid changed everything from how the union recruited members…

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Session Track: Keynotes

2.7 – What’s in it for me? Supporting members through funding for research, events and career development

4:00 pm - 4:30 pm

This session is led by Helen and Adel from the Healthcare Infection Society, which is the organisation that advances knowledge and promotes research into the prevention and control of healthcare-associated infections (HCAIs). This session will focus on adding member value through funding opportunities and has the following learning outcomes: How to make grants and funding a key member benefit; How to adapt your grants programme to meet the needs of your members; How to ensure you clearly communicate the value…

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Session Track: Member Value and Benefits

3.7 – The Strategic Value of Social Impact

4:00 pm - 4:30 pm

This session is led by Chris Willis Pickup, Charities and Social Ventures lawyer at Taylor Vinters law firm. This session will focus on the strategic value of social purpose and impact and has the following learning outcomes: What does best practice look like in the membership sector today?  An overview and key themes. Exploring the link between governance and strategic change. Practical examples of using best practice governance to deliver strategic change in membership organisations.

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Session Track: Strategy & Leadership

4.7 – Find Your Brand Voice: Making Sure Your Organisational Personality is Reflected in How You Write

4:00 pm - 4:30 pm

This session is led by Laura and Zoe from the BVA alongside Bethany, a brand voice consultant. When your organisation represents hundreds or thousands of people, developing a clear, consistent, and compelling collective voice is a challenge. This session will focus on brand voice and has the following learning outcomes: how you can use language more effectively across all of your communications to better demonstrate the personality and values of your organisation. This is key to making stronger, deeper connections…

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Laura Fleming, Membership & Commercial Director

British Veterinary Association (BVA)

Zoe Davies, Head of Marketing

British Veterinary Association
Session Track: Member Advocacy and Comms

5.7 – HOW TO: Use International Development to Create a Global Profession

4:00 pm - 4:30 pm

This session is led by Mahalah Groves, Head of Capacity Building at ACCA, the global body for professional accountants supporting 219,000 members and 527,000 students in 179 countries. This session will focus on international development and has the following learning outcomes: how to deliver effective capacity building; how to use global learning and best practice to develop locally relevant solutions; how to develop partnerships for sustainable solutions.

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Session Track: Going Global, Acting Local
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