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March 2021

3.2 – HOW TO: Encourage Diversity at All Levels of Your Organisation

10:40 am - 11:10 am

This session is led by Mark Kemper, Head of Membership Operations at Stonewall, which is the campaigning organisation for the LGBT community. This session will focus on how to get your membership represented in your public facing leadership and governance structure and has the following learning outcomes: Case studies from multiple organisations in encouraging diversity; How to create systems and processes that encourage diversity; How to use role models and case studies to increase diversity in your boards and SMT.

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Session Track: Strategy & Leadership

3.3 – From CEO to Patient and Back Again: Managing Staff Absence Effectively

11:50 am - 12:20 pm

This session is led by Jane Hatfield, CEO at the Faculty of Sexual and Reproductive Health. This session will focus on how boards can support CEOs better and has the following learning outcomes: How when staff take long periods of time off, you can facilitate an easy return for them; How Boards can ensure that they support CEOs in their roles; How to create back up plans with ill health strikes. Jane will also be sharing her personal journey of…

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Jane Hatfield, CEO

Faculty of Sexual and Reproductive Health
Session Track: Strategy & Leadership

3.4 – Membership Strategy Starts with a Culture Shift

12:30 pm - 1:00 pm

This session is led by Fraser Tant, Director of Membership at the British Retail Consortium, which is the trade association to retailers in the UK and has over 5000 corporate members. This session will focus on membership strategy and has the following learning outcomes: How BRC created a culture shift from advocacy as the main benefit towards tangible benefits; How the member value proposition and membership strategy was developed How data and insights led to new products and services such…

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Fraser Tant, Membership Director

British Retail Consortium
Session Track: Strategy & Leadership

3.5 – Putting the Member at the Heart of Strategy

2:10 pm - 2:40 pm

This session is led by Ben Peachey, SVP of Communications at The Entrepreneurs Organisation, which is the global non-profit devoted to connecting entrepreneurs. This session will focus on strategic vision creation and plan development and has the following learning outcomes: how to get members to buy in and engage with your strategic plan development; creating a vision that a plan can achieve incrementally; Lessons learnt along the way!

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Ben Peachey, SVP of Strategic Communications

The Entrepreneurs Organisation
Session Track: Strategy & Leadership

3.6 – Managing Change in a Changing World

2:50 pm - 3:20 pm

This session is led by Helen Hardy, Director of Membership at the Chartered Institute of Logistics and Transport, which is the trade body for those that work in the logistics and transport professions. ¬†This session will focus on Helen's journey with the institute from managing a small team to managing a much larger part of the organisation and has the following learning outcomes: how to manage change to deliver strategic objectives; how to successfully bring teams together; the use of…

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Helen Hardy, Director of Membership & Engagement

Chartered Institute of Logistics and Transport (CILT)
Session Track: Strategy & Leadership

3.7 – The Strategic Value of Social Impact

4:00 pm - 4:30 pm

This session is led by Chris Willis Pickup, Charities and Social Ventures lawyer at Taylor Vinters law firm. This session will focus on the strategic value of social purpose and impact and has the following learning outcomes: What does best practice look like in the membership sector today?  An overview and key themes. Exploring the link between governance and strategic change. Practical examples of using best practice governance to deliver strategic change in membership organisations.

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Session Track: Strategy & Leadership

3.8 – Go Global Without Trying

4:40 pm - 5:10 pm

This session is led by Susana Ecclestone, Executive Director at British Argentine Chamber of Commerce, which is the chamber devoted to trade and investment between Britain and Argentina. This session will focus on international partnerships and has the following learning outcomes: How to look for international strategic partners; Key strategies to become an international player; How to take advantage of the work that international chambers of commerce offer.

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Susana Ecclestone, Executive Director

British Argentine Chamber of Commerce
Session Track: Strategy & Leadership
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