About Our Conference

The largest membership focused national best practice conference in the UK/EU

Membership Excellence 2019 is the largest membership focused national conference in the UK/EU. It is the ‘go to’ one-day event that will enable you to establish best practice from high profile membership bodies, hear inspirational speakers, network with fellow membership/association professionals, and horizon search the latest membership focused solutions.

This year Membership Excellence 2019 will be our 14th national conference and we look forward to welcoming up to 650+ senior membership and association professional delegates. Our delegates explain why you should attend in the video below!

Last year we completely sold out of places a month before the conference (and hosted a waiting list over 100 supplementary requests for places) so we recommend booking your delegate place(s) early. You will also be able to take advantage of some great booking offers and promotions that enable up to 40% off the standard ticket price.

Our conference features an incredible 53+ educational sessions facilitated by 65+ membership expert speakers conducting senior member focused management, leadership and CEO roles. Meet our speakers…

Find out what makes our conference and exhibition different below!

What makes our conference different?


Authenticity & Trust – Our growing network is unique and unrivaled. It is owned and run entirely by practicing membership/association professionals and this ensures learning/networking opportunities are authentic and 100% educational in nature.

High Quality Educational Content Delivery – Each and every session in our comprehensive program features at least 3 educational learning objectives and this provides significant value to delegates.

A Great All-Round Delegate Experience – We work hard to exceed delegate expectations and thanks to strong partner working with leading sector suppliers we subsidise the cost of attending from as little as £159 per person.

A Rich and Targeted Format – This year we have gone one step further and deliver an incredible ten separate targeted 30-minute educational seminars.

This year's Dedicated Session Tracks

  • Inspirational Membership Success Keynotes
  • Membership Operations
  • Membership Fundamentals
  • Strategy & Leadership
  • Governance
  • Face-to-Face Member Engagement
  • CPD & Learning
  • Member Research
  • Partner Showcases A & B



What's In it For You & Your Organisation?

  • Increase internal efficiency & effectiveness
  • Be inspired to enhance your Member Value Proposition
  • Understand how to improve your current member retention levels
  • Know how to increase new member acquisition potential
  • Ensure key member facing functions are ‘fighting fit’
  • Increase participation and growth potential (online and offline)
  • Benchmark with leading membership bodies
  • Establish how successful membership are ‘getting it right’
  • Ensure you are aligned with 21st Century Member Requirements
  • Failing all of the above – A great day out of the office!