Richard Young, Sales Director, EMEA

Richard Young, Sales Director, EMEA


Richard helped introduce CRM to the UK back in the ’90s. With this wealth of knowledge, Richard helps associations with their CRM and member management processes in a practical and efficient manner.

6.3 – The Association of the Future: Leading Indicators vs Lagging Indicators on your dashboard

Room 5

This seminar is designed to look at the advantages of leading indicators vs the more traditional lagging indicators and how it can help steer your association.  Wouldn’t it be wonderful if you could actively engage members before they left? – Stop driving your association by looking in the rearview mirror. – Base decision-making and engagement […]

Partner Showcase A