Richard (Rich) is one of the leading influencers and thought leaders within the UK membership and association sector. He is the Founder/Chair of the MemberWise Network, and he will chair the keynote presentations in the Main Auditorium during Membership Excellence 2018.
Over the past 20 years Rich has held senior leadership roles within high profile professional bodies, trade associations and government bodies including the British Dental Association (BDA), College of Optometrists (COO), National Assessment Agency (NAA), Qualifications and Curriculum Development Authority (QCDA), Chartered Institute of Educational Assessors (CIEA), Practice Management Network (PMN), Royal College of General Practitioners (RCGP), Royal College of Psychiatrists (RCPsych) and the Law Society as Director of Relationship Management.
Rich provides member focused consulting services to a range of high profile professional associations and regularly delivers thought-provoking and insightful keynote presentations/talks at national conferences and events.
One of Rich’s key goals is to contribute directly towards the professionalisation of the UK membership and association sector and increase awareness of our network.
Our ‘All-Delegate’ keynote lecture will explore the critical topic of providing enhanced member value – the bedrock of current/future member engagement/experience and growth. This topic has been selected as there is a growing (and worrying!) mismatch between current perceived member value and the actual value that is being delivered by membership organisations and associations. It’s […]
This session will provide delegates with an opportunity to reflect on the key topics of the day and will include: – Chair Review/Feedback – MEMX 2018 Wall Explanation