The Royal College of Anaesthetists (RCoA) has taken a member engagement led approach to membership over the past 400 days. In this session Head of Member Engagement, Alice Dartnell, explores what has been achieved, both for the organisation and its members.
This session will deliver the following educational learning outcomes:
1. Establish how the RCoA has moved from ‘transactions’ to ’emotions’
2. Understand how this approach was implemented
3. Hear 10 top tips on introducing a member engagement focused culture within your organisation