Frequently Asked Questions (FAQs)

How do I book my place?

You can book your place(s) online via this website. Start by clicking the ‘REGISTER’ button in the top right-hand corner. We accept a range of payment methods including all major credit/debit cards and offline payment via direct bank transfer/invoice.

What informs the educational content delivered at this conference?

Our conference programme has been curated by membership and association professionals interested in developing both themselves, their organisations and the sector as a whole. This unique approach ensures high calibre speakers; who represent high profile organisations; and deliver innovative/engaging content.

What types of membership organisations/association will be represented at the conference?

Delegates will represent a range of organisations including trade associations, professional bodies, regulatory bodies, trade unions, sports clubs, online subscription-based companies, sports bodies, private members clubs, local business associations, European Associations/Societies and more!

How well established is this conference?

The Membership Excellence annual conference series was created back in 2013 and is delivered by the MemberWise Network. The conference is widely recognised as one of the leading flagship membership focused conferences in the UK, has grown each year by +20%, and is supported by a growing number of leading educational/commercial stakeholders servicing the UK/EU/global membership/association sector.

What can I expect to gain from attending this eent?

97% of delegates will return to the office and change/develop at least one member facing activity. We pride ourselves on this key conference statistic. Each seminar provides at least 3 educational learnining objectives, topics cover a wide range of member focused areas, and this year we will deliver 7 concurrent session tracks (comprising over 55+ seminars). Delegates will be inspired and enthused by innovative case studies (stories) and will meet like-minded professionals with a similar membership focused interest.

Should I attend alone or bring colleagues?

If there are multiple individuals/teams responsible for member focused activity within your organisation we recommend attending with colleagues. This ensures concurrent sessions can be attended. We provide 3 for 2 (saving £249) and 33% off 4+ bookings to ensure the conference is fully accessible to groups/delegations.

Do I need to decide on the breakout sessions I wish to attend when I book online?

No. You can attend whatever session you like (depending on capacity and seating located on a first-come first-served basis).

I represent a commercial provider interested in increasing awareness within the membership/association space. How do I find out more information?

The conference attracts a great deal of interest from commercial providers each year, so we have formalised promotional opportunities into an Official Stakeholder Guide that provides promotional packages, vital statistics, delegate profile information and pricing. Email for further information.